Helping Healthcare Organizations Operate More Efficiently
Half the cost. Sharper efficiency. EPIC performance. From NEMT dispatch and AR to full-cycle medical billing & RCM — Orpington MedSync runs the back office that's quietly capping your margin so you can focus on growth.
A back-office partner built for healthcare.
Orpington MedSync reduces operational drag for NEMT operators and U.S. healthcare providers. We run dispatch, customer support, billing, accounts receivable, and full-cycle medical billing & RCM as a true extension of your team — held to SLAs, measured weekly, obsessed with your numbers.
- NEMT dispatch and fleet coordination
- Broker billing across MAS, Modivcare, MTM and more
- Medical billing & RCM for U.S. providers (ICD-10, CPT, HCPCS)
- HIPAA-trained agents available 24/7
All the back-office, none of the headcount.
Optimize operations and unlock new revenue — purpose-built for NEMT operators and U.S. healthcare providers.
Customer Support
Expert assistance for seamless rider and partner interactions.
Dispatch
Efficient coordination that keeps every trip on time.
Invoicing
Clean billing that keeps your revenue steady.
Accounts Receivable
Recover every dollar stuck in the payment pipeline.
Virtual Assistance
Comprehensive admin support for smooth operations.
Medical Billing & RCM
End-to-end revenue cycle management for U.S. healthcare providers.
"Outsource your operations to us and have a hassle-free revenue stream."
More than a vendor. A partner that moves your numbers.
We don't just take work off your plate — we make recommendations based on your mobility data so you can reduce cost and grow trips. The result: higher on-time performance, cleaner claims, faster cash.
SLA-backed dispatch with live performance dashboards.
Always-on rider and broker support across every time zone.
HIPAA-trained, audit-ready, with end-to-end PHI controls.
Up to 50% lower than building the same team in-house.
Solutions that prioritize cost reduction without compromising service quality.
HIPAA-compliant staff and always-on access — your operation never goes dark.
From accurate billing to easy tracking, we hold every workflow to a higher standard.
Questions, answered.
What services does Orpington MedSync offer?+
Customer support, dispatch, invoicing, accounts receivable, virtual assistance, and full-cycle medical billing & RCM — all tailored to the unique workflows of NEMT operators and U.S. healthcare providers.
How can Orpington MedSync help my business?+
We absorb the operational drag that caps your margin — billing, AR follow-up, dispatch, and admin — so your team can focus on growth and service quality.
Are you HIPAA compliant?+
Yes. Every agent is HIPAA-trained and our workflows include end-to-end PHI controls, access auditing, and routine compliance reviews.
How do you ensure quality?+
SLA-backed scopes, weekly KPI reviews, QA call scoring, and a dedicated account lead who owns your numbers.
Can you handle billing and invoicing?+
Yes — across MAS, Modivcare, MTM, Access2Care and more, plus full RCM for U.S. providers using Office Ally, eCW, AdvancedMD and similar systems.
What sets you apart?+
We're operators ourselves. We don't just process tickets — we recommend changes to your workflow based on your data so you reduce cost and grow trips.
How do I get started?+
Book a 30-minute consultation through the contact page. We'll come back within one business day with a tailored plan.
Let's optimize your NEMT business.
Book a free 30-minute consultation. We'll show you exactly where the wins are hiding in your current operation.